The players will more often notice when marshals do not have control of a situation than when they do have control. It is very much like the adage “No news is good news.” Marshals will find the players much more cordial when they feel a
sense of calm on the golf course. To support players during the round, marshals should…
Be as inconspicuous as possible. The best place for a marshal to be is facing the gallery with arms held high and out of the players line of sight. Staying
close to the rope lines will allow you to blend in with the gallery
Always give voice, hand and arm commands BEFORE THE PLAYER TAKES A STANCE FOR A STROKE. Any noise or movement made after that point might disturb the player’s preparation. As
Gallery Marshal you should know that our direct interaction with players is to be kept at a minimum.
Typically, Marshals do not directly engage the players, unless of course the players choose to speak directly to you or request something from you,
such as calling for a Rules Official or requesting movement of some spectators for off shots.
Never attempt to give advice or rulings to the players. If a ruling is required, the player will ask you to alert a tournament official, such as the walking
scorer of that players group. Please DO NOT ANTICIPATE A RULING.